CENTINELA HOSPITAL MEDICAL CENTER FULFILLS PROMISE TO THE COMMUNITY
2007 was a turbulent year for residents in need of hospitalization in the
City of Inglewood. Three local area hospitals had already closed. MLK
Hospital shut its doors in August, 2007; Robert F. Kennedy Medical Center
closed in December, 2004; and Daniel Freeman Memorial Hospital closed
in September, 2007. After years of losing money, reductions in services
and layoffs, the two local Centinela Freeman Hospitals were also on the
verge of closing. However, before this could happen, Prime Healthcare
purchased the ailing Centinela Hospital facility. At that time, Prime
already owned seven successful community hospitals in California, and
with the purchase of the now re-named Centinela Hospital Medical Center;
it acquired a flagship facility for its growing hospital system.
In order to prove its commitment to the health of the community, Prime
Healthcare made three pledges in support of the medical center:
1. Prime would bring much-needed long-term financial stability to the hospital.
2. Centinela Hospital Medical Center's doors would remain open to anyone
in need of medical care.
3. Prime would preserve all existing services, including its Emergency
"As we have with our other community hospitals, we intend to provide
Centinela Hospital Medical Center with all of the tools necessary to deliver
the unique range of high quality health care services that the community
has come to depend on," said Prem Reddy, MD, FACC, FCCP, Chairman,
President and CEO of Prime Healthcare An immediate $20 million capital
improvement plan to provide much-needed upgrades to the medical center
Today, Centinela is not only open, it’s prospering and is among the
highest rated hospitals in the nation with regards to quality and patient safety.
- The facility has been named among the “100 Best Community Hospitals”
in the nation by Becker’s Healthcare
- Consistently receives “A” ratings from The Leapfrog Group
in patient safety
- Has been named a “Top 100 Hospital” in the United States
multiple years in a row by Truven Health Analytics (now IBM Watson Health).
- Has been named a Distinguished Hospital for Clinical Excellence and Patient
Safety multiple years by Healthgrades – which places Centinela Hospital
in the top 5% for quality care of all hospitals in the nation
- Centinela was awarded the Joint Commission’s Top Performer on Key
Quality Measures award for 2013, 2014 and 2015 (2015 was the last year
of the program).
Currently, Centinela Hospital is investing more than $80 million to transform
the way care is delivered in the community, including expanding its Emergency
Department and building a new unit for expectant families. In the pursuit
of ensuring the hospital can provide the safest and best care to the community
possible, the facility has been rapidly modernizing the infrastructure.
The West Tower has been seismically retrofitted. The increase in the size
of the emergency department is vital as more than 60,000 patients come
through the doors annually. Additional campus improvements have included
a new emergency power plant and electrical system, a new clinical lab
and remodeled physical therapy area, a new nursery, installation of a
third state-of-the-art cardiac catheterization lab, and a new lobby, admitting
area, and front entrance.
Some additional upgrades include:
- Implemented electronic medical record systems
- Installation of a central tracking system
- Upgrades to surgical suites, a new nurse call-light system, parking lot
refurbishments and a new security monitoring system
- In-room patient monitoring equipment
- A serenity garden that creates a comfortable, peaceful and quiet place.
- State-of-the-art upgrades to the hospital's cardiac catheterization labs
- A new 64 slice CT scanner, a digital x-ray system and a new nuclear medicine
scanner for the imaging department
- New surgical systems including, new anesthesia machines, sterilization
equipment, operating tables and surgical tools
- New digital physician voice recognition dictation system.
- A newborn infant security system for the hospital nursery
The hospital and medical staff have joined forces to transform the culture
of the hospital to one of innovation and collaboration. Rapid-response
teams drive improvement and address areas where there was opportunity
to do more. Enabling communication and problem-solving in an environment
where titles have no influence on the evaluation of solutions has allowed
innovative ideas to flourish. With services such as the Tommy Lasorda
Heart Institute, nationally recognized neurosurgery and orthopedics programs,
Centinela is one of the leading hospitals in Los Angeles County, more
than fulfilling the promises to the community made years ago when the
hospital joined Prime Healthcare.