Prime Healthcare Hospitals Receive Highest Rating from CMS
- Annual survey evaluates overall patient care
Five-star ratings given to fewer than 14% of surveyed hospitals
Mortality, safety of care, readmissions, patient experience and timely
and effective care are part of evaluations
(Ontario CA – May 14, 2021) -- Seven Prime Healthcare hospitals have
received five-star ratings for healthcare quality by the Centers for Medicare
& Medicaid Services (CMS), the highest honor given the nation’s
hospitals for overall quality and service.
Fewer than 14% of the more than 3300 hospitals surveyed achieved the highest
five-star rating in the most recent survey, which used data collected
in October 2020. The annual survey by the federal CMS evaluates hospitals
based on five separate measures – mortality, safety of care, readmission
rates, patient experience, and timely and effective care.
“I am extremely proud of our hospitals for continuing to demonstrate
the highest quality care for their communities,” said Sunny Bhatia,
MD, Prime Healthcare Region I CEO and Corporate Chief Medical Officer.
“The CMS ratings are confirmation of our commitment to clinical
excellence and reflects what can be accomplished when we unite around
a common mission to serve patients with clinically excellent and compassionate
The seven Prime hospitals to receive five-star ratings include:
Glendora Oaks Behavioral Health Hospital, Glendora, CA
Sherman Oaks Hospital, Los Angeles, CA
Lake Huron Medical Center, Lake Huron, MI
Harlingen Medical Center, Harlingen, TX
Saint John Hospital, Leavenworth, KS
St .Joseph Medical Center, Kansas City, MO
Pampa Regional Medical Center, Pampa, TX
The annual CMS survey ranks hospitals based on set criteria, awarding points
based on patient outcomes, quality of care and overall service. Hospitals
are given weighted averages for each measure and category, and then assigned
star ratings within each peer group.
“The CMS ratings are yet another clear indication of skill and dedication
of our talented physicians, nurses and caregivers throughout the United
States,” said Kavitha Bhatia, MD, President and Chair of Prime Healthcare
Foundation and Prime’s Chief Medical Officer of Strategy. “This
was a year when the delivery of compassionate, quality care has been the
most challenging, which is why this recognition is especially significant.
We are grateful for the unwavering and selfless dedication of our leaders,
physicians, staff and especially our frontline caregivers for their remarkable
and life-changing service.”
Prime Healthcare hospitals have been named among the nation’s premier
medical facilities for clinical excellence since its founding in 2001.
Headquartered in Ontario, California, Prime Healthcare’s 46 hospitals
in 14 states regularly receive highly coveted designations from national
organizations every year. In the spring of 2021, 22 Prime hospitals earned
As for patient safety from The Leapfrog Group. Prime Healthcare also received
more than 300 awards in from Healthgrades this year, and its hospitals
have also been recognized among the “100 Top Hospitals” in
the nation 58 times by Fortune/IBM Watson Health. In addition, Prime Healthcare
has more Healthgrades Patient Safety Excellence Award recipients for six
consecutive years than any other health system in the country.
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