prime healthcare logo
A Special Game of Scrabble

A Special Game of Scrabble

Caring communication takes on many forms. At Saint Mary’s Regional Medical Center in Reno, Nevada, it took on the form of a special game of Scrabble.Nurse Trent had a patient who was incredibly nervous about being in the hospital. Attempting to calm her nerves, Trent...

read more
Miracle at Harlingen Medical Center

Miracle at Harlingen Medical Center

When Mrs. Alvarez woke up in the early morning to the constant barking of her son’s service dog, she found a mother’s worst nightmare; her only son, John Paul, was unconscious.Mrs. Alvarez began CPR while calling 911 for help. She remembers the Harlingen Police...

read more
Jeri Hall: A Story of Survival

Jeri Hall: A Story of Survival

In spring of 2020, Jeri Hall was experiencing fever and respiratory symptoms. After a week, she was having trouble breathing, so she drove herself to Monroe Hospital. She was promptly admitted, put on oxygen, and after a week in the hospital, her care team made the...

read more
A Special Visit

A Special Visit

Jaime Peralez, Jr. recently paid a special visit to Knapp Medical Center in Weslaco, Texas.Mr. Peralez returned to Knapp Medical Center on the one-year anniversary of the day he was discharged after battling COVID-19. He came with his family, including his parents,...

read more
Cliffton’s Generous Gift

Cliffton’s Generous Gift

On April 23, the hallways of Landmark Medical Center in Woonsocket, Rhode Island, were lined with hospital staff members to honor the life of Cliffton Dubois, a 19-year-old organ donor, as he was wheeled down for his honor walk.During an honor walk, staff silently...

read more
Thank you, Bianca!

Thank you, Bianca!

Bianca, a 13-year old student at a nearby middle school, recently paid a visit to Vinnette, the Patient Experience Coordinator at St. Mary’s General Hospital. Bianca presented Vinnette with 42 handmade postcards. Every postcard was unique and contained a positive and...

read more
Right Place at the Right Time

Right Place at the Right Time

When Dan showed up at Lower Bucks Hospital for his COVID-19 vaccination, his experience went differently than he had imagined."Here is my story about a great group of people at Lower Bucks Hospital. My daughter who is a nurse there arranged for me to get my first...

read more
Never Alone

Never Alone

When Mr. Smith* tested positive for COVID-19 and was admitted to the COVID unit at Southern Regional Hospital, he feared his worst nightmare had come true.Mr. Smith shared that he had heard horror stories about COVID patients in the hospital and was terrified that he...

read more
I Will Only Choose Monroe

I Will Only Choose Monroe

A few days ago Chris went to a nearby hospital. She was told she needed an ultrasound, however, she would have to drive to another hospital to get it. She went for her ultrasound and was told she needed to see a surgeon. They instructed her to go back to the ED where...

read more