On April 23, the hallways of Landmark Medical Center in Woonsocket, Rhode Island, were lined with hospital staff members to honor the life of Cliffton Dubois, a 19-year-old organ donor, as he was wheeled down for his honor walk.During an honor walk, staff silently...

Bianca, a 13-year old student at a nearby middle school, recently paid a visit to Vinnette, the Patient Experience Coordinator at St. Mary’s General Hospital. Bianca presented Vinnette with 42 handmade postcards. Every postcard was unique and contained a positive and...

When Dan showed up at Lower Bucks Hospital for his COVID-19 vaccination, his experience went differently than he had imagined."Here is my story about a great group of people at Lower Bucks Hospital. My daughter who is a nurse there arranged for me to get my first...

When Mr. Smith* tested positive for COVID-19 and was admitted to the COVID unit at Southern Regional Hospital, he feared his worst nightmare had come true.Mr. Smith shared that he had heard horror stories about COVID patients in the hospital and was terrified that he...

A few days ago Chris went to a nearby hospital. She was told she needed an ultrasound, however, she would have to drive to another hospital to get it. She went for her ultrasound and was told she needed to see a surgeon. They instructed her to go back to the ED where...

This past October a patient came to the Radiology Department for a shoulder x-ray. Jameel in Radiology noticed when checking the patient in that she recently had a mammogram the month before. The notes said she was requested to come back for a diagnostic mammogram and...