Prime Healthcare’s Chief Experience Officer
Amy Searls Receives National Leadership Recognition

Prime’s Chief Experience Officer Amy Searls was once again selected among Becker’s Hospital Review’s “Chief Experience Officers to Know” in the United States for 2024.

According to Becker’s, Chief Experience Officers (CXOs) oversee the entire lifespan of the patient and provider journey. These detail-oriented leaders ensure that all interactions with their hospitals and health systems feel safe, high-quality, convenient, and intuitive. The CXOs honored are innovative thinkers, strategic planners, brand storytellers, and fierce advocates for their patients and team members.

Searls was selected among a group of leaders nationwide for her dedication to strengthening healthcare through leadership in clinical excellence, operational strategy, patient-centered initiatives, and value-based care. Searls oversees all patient experience activities in 44 hospitals and more than 300 outpatient locations across the country. She is recognized for her servant leadership style and for inspiring others to serve with compassion and respect. In addition to patient experience, Searls also partners with others on employee engagement initiatives, including an important focus on mental health and wellness for staff and physicians.

Read the complete list of Chief Experience Officers to Know here: 54 CXOs to know | 2024 (beckershospitalreview.com)